This guide unpacks how VA referrals are generated, how authorizations are issued and managed, and what home care agencies must do to ensure uninterrupted service and reimbursement.

For the purposes of VA billing, we’ll use the terms ‘authorizations’ and ‘referrals’ interchangeably unless specifically noted.

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How VA Referrals are Generated

Requesting and Securing Authorizations

Managing Expired or Soon-to-Expire Authorizations

HealthShare Referral Manager (HSRM)

Ensocare

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What to read next:

Continue on to the next section to read about compliance. It’ll answer questions like:

• Does the VA ever cover mileage, holiday rates, or overtime?
• How can you avoid common compliance mistakes?
• How do shifts, billing, and coding work in the VA system?

Read our guide to VA compliance.

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